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Meet Our Staff, Dr. Fechner

Jamie Russell

Surgical Technician

Jaimie holds her national certification in Surgical Technology. Immediately following college Jaimie started her career in a hospital and has gained valuable experience being in a variety of operating room settings. Jaimie was a vital part of a hair transplant team for a small private practice in upstate NY.

Jaimie became an integral part of Dr. Fechner's surgical team in 2015. She has been able to assist in providing the highly personalized patient care and extraordinary surgical results for which our practice is best known for. Jaimie enjoys working alongside Dr. Fechner on each patient’s case and helping a patient achieve their desired surgical results.

Jaimie enjoys being with her husband and daughter, riding ATVs, exploring the outdoors and participating in charity rides on their motorcycle.

Meet Our Staff, Dr. Fechner

Ana Blackmore

Registered Nurse — Surgery

Ana joined our team as a surgical nurse in early 2016. Prior to working with Dr. Fechner, Ana worked in a busy plastic surgery center for 3 years. She brings a wealth of nursing knowledge as well as the ability to care for our patients across the continuum of their surgical experience. Ana spends the majority of her time in our fully accredited surgery center but she also enjoys meeting new patients in consultations and assisting our providers with injections.

Ana and her husband have two boys. She enjoys watching football, spending time with her family and being outdoors.

Meet Our Staff, Dr. Fechner

Vanessa Marshall

Nurse Practitioner

Vanessa Marshall is a board-certified Adult-Gerontology Acute Care Nurse Practitioner who earned her Master of Science Degree in Nursing from MGH-Institute of health professions in Charlestown, MA. Vanessa has experience in both Neurosurgery and Vascular surgery.  Prior to becoming a nurse practitioner, Vanessa worked for 6+ years as an RN in the field of emergency medicine. In addition to her vast experience, Vanessa was the co-owner of a small nurse practitioner run aesthetic business where she gained experience in neurotoxins, dermal fillers, and PRP.

“I have truly found my dream job here at Fechner MD Plastic Surgery and Medical Spa and am so excited to be part of this incredible team of talented individuals. I look forward to helping our patients in their journey of becoming their best self!”

Vanessa enjoys spending her free time with her family and friends and most importantly her husband, their son Robby Jr and their 2 dogs Dozer and Digger. Vanessa also enjoys cooking, camping, exercising and spending time outdoors.

Meet Our Staff, Dr. Fechner

Kelhan Letourneau

Registered Nurse

Kelhan joined Dr. Fechner’s practice in 2020. She graduated with her Bachelors Degree in Nursing from The University of Rhode Island. Prior to working with Dr. Fechner, Kelhan has had experience in medical surgical nursing, specifically orthopedic/neurology. She also has had years of experience in Urgent Care nursing. Kelhan spends the majority of her time working with our surgical patients in our fully accredited surgery center, but she also enjoys assisting our providers with injections.

“I am so blessed to be working at my dream job. I love seeing the happiness that aesthetic treatments brings to patients.”

Kelhan enjoys spending her free time with her Husband, two sons and three dogs. You can always find her cheering on her favorite teams, the Patriots and Bruins. Along with being a nurse, Kelhan also teaches dance.

Meet Our Staff, Dr. Fechner

Nicole Wante

Surgical Assistant

Nicole joined Dr. Fechner’s practice as a front desk coordinator in 2018. Nicole is a licensed Aesthetician, a certified personal trainer, and she has years of experience in the U.S. Army. Nicole brings strong discipline and knowledge to the practice. Nicole has recently transitioned to Dr. Fechner’s clinical team, training as a surgical assistant.

“Set your heart on doing good, smile more, have fun and keep putting on your lipstick!”

In her personal time, Nicole loves to focus on her physical fitness, living a healthy lifestyle and being with her family.

Meet Our Staff, Dr. Fechner

Jennifer Verdini

Medical Esthetician

Jennifer Verdini is an NCEA (National Coalition of Estheticians and Associates) certified aesthetician with 22 years of aesthetic industry experience. In addition she is a certified Microblader and permanent makeup artist. She joined Dr. Fechner’s practice in 2011. Her multi-faceted career ranges from working in a clinical skin care office to luxury day spa facility and international cosmetic company. Jennifer has received multiple certifications for skin care treatments, and advanced technological modalities. She specializes in non- invasive device technologies, medical skincare management micro-pigmentation and patient treatment coordinating.

“I feel very fortunate to work in the field that I do. Every day I have the opportunity to meet outstanding people. I enjoy educating and sharing my knowledge of the skin and providing effective treatments that help to improve the health and appearance of one’s skin. I believe if we focus on improving skin health we will always look young and beautiful.”

Meet Our Staff, Dr. Fechner

Tabitha Deslauriers

Medical Esthetician

Tabitha is a Licensed Medical Aesthetician with over 10 years of experience in advanced skincare and medical skin services. In 2006 she earned her aesthetics license as a graduate of the Catherine Hinds Institute of Esthetics and Spa Tech Institute. Tabitha’s expertise in both minimally-invasive and non-invasive aesthetic treatments for the face and body are a valuable asset to our patients who wish to enhance their physical appearance in conjunction with surgical intervention as well as without surgery.

“I feel so lucky to be able to work in an industry that is constantly evolving and growing. Being able to help people feel and look their best is so rewarding. I truly believe if you look good, then you feel good!"

Tabitha enjoys being outdoors with her two dogs and spending time with her husband and 3 month old daughter, Izabella. You may also find Tabitha working hard on our social media presence as she is a vital part of showcasing the work of Dr. Fechner and our team.

Meet Our Staff, Dr. Fechner

Lisa Noel

Patient Advisor

Lisa joined Dr. Fechner’s practice in 2013 as a front desk supervisor before leaving a 12 year management career in the salon/spa industry. In 2016 she transitioned to the role of Patient Advisor, guiding our surgical patients on their journeys. She enjoys working with patients and aims to make their experience comfortable with her warm and caring nature.

Lisa is the proud mother of two daughters and a four beautiful grandchildren. She enjoys gardening, decorating, the outdoors and in particular boating, but spending time with her family is her greatest joy.

Meet Our Staff, Dr. Fechner

Lindsey Braga

Patient Advisor

Lindsey joined Dr. Fechner’s practice in 2018 as a Client Service Specialist and has since transitioned to the role of Patient Advisor, assisting patients on their surgical journey. Lindsey is a former Cheerleader for the 5x Super Bowl Champion New England Patriots. Lindsey also has extensive client relations experience which she garnered in the wealth management and animal care fields.

“I am thrilled to be part of a team that works closely together as a family and promotes a positive, self-love message. Watching patients reach their beauty goals with the help of our clinicians’ expertise is so rewarding.”

Outside of the office Lindsey enjoys being outdoors and exploring her favorite New England spots in Cape Cod, Newport & Kennebunkport. Her happiness comes from time spent making memories with her husband Jason, daughter Lily, and their 3 pups Chewy, Cha Cha & Rocco.

Meet Our Staff, Dr. Fechner

Mekenzie Christy

Client Service Specialist

Mekenzie joined Dr. Fechner’s practice in 2019 as a Client Service Specialist. Mekenzie has 8 years of experience in customer service ranging from cosmetics to retail. Before joining the practice she worked as a Counter Manager and Freelance Makeup Artist for Clinique. She has always been passionate about helping people to look and feel their best. Recently Mekenzie has taken on several marketing and administrative projects. Mekenzie took the lead on our online product shop, SpaMine.com. Ask her about online promos and sales!

Outside of work, Mekenzie enjoys spending time with her loved ones, riding her bike, hiking, and playing with her dogs. She is passionate about writing, painting, and culinary arts.

Meet Our Staff, Dr. Fechner

Jessica Draper

Client Service Specialist

Jessica joined Dr. Fechner’s practice in 2019 as a Client Service Specialist. Jessica came to our practice with a wealth of industry knowledge, having previously worked in sales and management in another Medical Spa. She is passionate about skin care, and her main goal is to ensure that every patient has a positive experience as well as an amazing transformation. Jessica currently studies Esthetics at Spa Tech in Westborough. She is so excited to receive her license and join the Fechner MD Medical Spa team as a Medical Esthetician later this year!

“I truly found my dream job here at Fechner MD! I am so happy and excited to be part of such a close knit team that works together with patients, and promotes a healthy lifestyle - both inside and out. It is such an exciting time in medical aesthetics and I am looking forward to offering my knowledge and passion with our patients!"

Jessica enjoys spending time with family and friends, most importantly her dog Peanut! In her spare time she loves to take spontaneous day trips, relax on Lake Waukewan in NH and cook.

Meet Our Staff, Dr. Fechner

Kerry Getchonis

Medical Assistant

Kerry graduated from University of Delaware with a degree in Medical Diagnostics and a minor in Biology. Since graduating, Kerry has worked as a Medical Assistant in Dermatology where she assisted with patient visits, injections and Mohs surgery.

Kerry is so excited to join Dr. Fechner and the surgical team! Helping patients become the best version of themselves is the most rewarding part of her job. When out of the office, Kerry enjoys spending time with family and friends. She loves finding fun new restaurants, but she also enjoys cooking a nice meal at home.

Meet Our Staff, Dr. Fechner

Tammy Gaffney

Practice Manager

Tammy joined Dr. Fechner’s practice in September 2019 after leaving a 25 year career in Operations and Marketing. Over the years she’s been a jack of all trades, working in various fields including process improvement, project management, talent development, etc. Tammy’s experience and skills are a perfect fit to oversee and evolve the practice.

“Prior to working at the practice, I was a patient for 10 years. The staff was amazing at their jobs and always made me feel like I was right at home. I am very excited to be part of the Fechner team. There is immense power when a group of people with similar interests work together toward the same goals.”

When not working Tammy enjoys spending time with her husband, Matt and her nieces and nephew. She loves to cook for her family and to take part in helping them be all that they can be. Her favorite place on earth is Nubble Light house in York Maine. She enjoys watching the waves crashing over the rocks and feeling the wonderment of it all!

Meet Our Staff, Dr. Fechner

Penny McLaren

Practice Manager

“After climbing the corporate ladder for my first 10 years out of college, good fortune allowed me to become a stay at home mom and pursue certification in interior design, a secret passion. In 2004, the opportunity to once again apply my management skills presented itself and I quickly became part of a small team expanding this practice in one of the fastest growing fields of medicine — facial plastic surgery. While I was new to the health care industry, I have found the experience and challenges to be nothing less than exciting and enormously fulfilling. It is a pleasure to work with a professional team that aims to deliver the highest level of personalized care for a wonderfully diverse group of patients and to make positive changes that impact people’s daily lives!”

Penny holds a BS in Economics from Tufts University and an MBA from WPI. She and her husband, Bob, have two children.

Meet Our Staff, Dr. Fechner

Allison Hale

Marketing & Operations Manager, Medical Spa

Allison joined Dr. Fechner’s practice as a Marketing Coordinator after leaving a 22 year career in Legal Management. In early 2019 she was promoted to Operations Manager of the Medical Spa and continues to oversee the practice’s marketing efforts.

“I am so excited to be a part of this vibrant office. Since joining Fechner MD Plastic Surgery and Medical Spa, I have seen men and women of all walks of life come through the doors hoping to improve their appearance. I watch them leave with a smile and a boost of self-confidence having accomplished their goals. What a gift that I am given the opportunity to promote the amazing talent and care of our clinical and medical spa staff.”

When not working Allison enjoys spending her time with her husband, Bob and their son, Dylan. They love to travel, and favorite activities include hiking and fishing. In 2014 Allison earned her black belt in Tae Kwon Do.

Meet Our Staff, Dr. Fechner

Elena Fechner

Business Manager

Elena joined the practice in 2012 to assist with the development of the non- surgical and advanced treatment technologies in the office and to manage human resources and the business operations. Although more “behind the scenes”, Elena enjoys interacting with all employees and patients alike. She comes from a 16 year long career in the pharmaceutical and biotech industry, and has brought strategic thinking and business skills with her to help guide the tremendous growth that the practice has seen.

In her free time she enjoys being with her husband and three children, and experiencing the day to day pleasures of life with them! She likes cooking, horseback riding, and is actively working on getting her black belt in Tae Kwon Do.

Meet Our Staff, Dr. Fechner

Doris Howerton

Compliance Officer

Doris joined the practice in 2009. As Staff Assistant and HIPAA Compliance Officer, Doris offers support to administrative, aesthetic and clinical staff members. Recently, most of Doris’ time is spent on projects and accreditation work. She still enjoys working with patients and takes great pride in addressing each patient’s individual needs.

Doris is fluent in German and received a JD from the University of Connecticut. Although Doris is a two time cancer survivor, her greatest accomplishment is having raised two wonderful sons.

Contact

Dr. Frank Fechner

428 Shrewsbury Street,Worcester, MA 01604

Fax: (508) 754-4222 Tel: 508-306-8363

428 Shrewsbury Street, Worcester, MA 01604

Practice Policy Update Regarding COVID-19

View Update Virtual Consultation

WE ARE EXCITED TO WELCOME YOU BACK TO FECHNER MD!

On behalf of the entire team at Fechner MD Plastic Surgery & Medical Spa, we would like to take a moment to say thank you again for your loyalty and support during this unprecedented time. The past several months have been unlike anything we've ever experienced, and we're working hard to evolve so that we can continue to provide you with the patient experience you have come to expect from our practice.

Since the beginning of the COVID-19 worldwide pandemic, Fechner MD Plastic Surgery & Medical Spa has taken extreme precautionary measures, in addition to following the most up to date CDC recommendations and state guidelines to maximize the health and safety of our patients, staff and facility. Our surgical center and medical spa remain committed to providing the best patient care, and we are actively working to take all necessary precautions as we plan to safely re-open our practice. Please help us continue to protect the health and well-being of our patients and workplace by cooperating with all of our precautionary measures and protocols against COVID-19 at your next appointment, or as you plan for your surgery.

 

WHAT ARE WE DOING TO KEEP YOU AND OUR STAFF SAFE?

As a fully accredited surgical facility, Fechner MD has always observed the highest level of safety and sanitation. In fact, as a surgeon, Dr. Fechner is an expert in infection control. We want to ensure that we are doing everything possible for our patients to safely return for surgical and medical spa treatments alike.

  • Our accredited practice is exclusively reserved for our patients and staff.
  • Our facility is in a single, free standing building only occupied by our practice. This allows us to limit foot traffic to our patients and staff only.
  • Our staff work only at our facility and all travel in private transport. All of us are otherwise self-isolating at home.
  • We closely monitor our staff for symptoms and elevated temperature daily.
  • We sterilize all our instruments in house further reducing potential exposure.
  • We have PPE to meet our needs.
  • All our staff members will be using appropriate PPE including N95 masks and protective facei shields, goggles and head coverings.
  • We have purchased and installed air scrubbers throughout the facility to clean the air while the practice is open to patients.
  • We have purchased and installed ozone generators designed to sanitize the air in the facility at the end of each day.
  • We have purchased and installed touchless hand sanitizer units throughout the building.
  • We have purchased and installed plexi-glass protective shields in the reception area to provide a protective barrier for staff and patients.
  • Our staff continues to adhere to social distancing guidelines within our facility.
  • We have implemented a stringent survey and testing protocol for staff and patients.
  • We have implemented a virtual check in/ check out process for our patients.
  • We have ensured that there is minimum interaction of patients with other people while in the office.
  • We will continue to offer virtual consults and virtual follow up visits.
  • We provide you with a touchless payment system.

The upgraded work flow and safety protocols we have implemented at Fechner MD far exceed those being recommended by any government agency.

 

WHEN WILL FECHNER MD PLASTIC SURGERY & MEDICAL SPA OPEN?

Fechner MD will adhere to all local, state, and government mandates. We expect to cautiously resume medical spa and injectable treatments during Phase 2 of the Massachusetts phased reopening. We are awaiting a definitive date from Governor Baker. Cosmetic surgery is expected to resume during Phase 3 of Governor Baker’s plan. We ask for your patience and understanding as our staff is working diligently to reschedule all surgeries and procedures affected by our closure. Please understand that in order to open and adhere to Massachusetts guidelines, we will need to limit the number of staff and patients we have in our building and extend the time between patient appointments in order to sanitize rooms. This means we will have fewer available openings for procedures. In order to maximize our provider appointments, we will continue to hold consultations virtually rather than in person, with a few exceptions (body contouring, Instalift, vein treatments).

 

WHAT CAN I EXPECT WHEN I BOOK AN APPOINTMENT AT FECHNER MD?

  • We will do our best to accommodate your preferred appointment date and time, but we very much appreciate your flexibility during this unprecedented time.
  • When booking your appointment, we will ask for your payment information to be securely stored in our payment system. The card you provide will be the card used to pay for your services. This will allow for a touchless checkout.
  • Required forms and documents will be sent to you electronically two days prior to your scheduled appointment via our new patient app, Touch MD. Touch MD will allow you to receive, review and sign documents directly from your personal cell phone.
  • One hour prior to your appointment, we will send you the Covid-19 Wellness Screening document to be completed via Touch MD. This must be completed prior to entering the building.

 

WHAT CAN I EXPECT WHEN I ARRIVE FOR MY APPOINTMENT?

  • When you arrive for your scheduled appointment time, we ask that you park and remain in your car. Please send us a text message or call to let us know that you have arrived for your appointment.
  • When your provider is ready for your treatment, she will call or text you to let you know you may proceed to our vestibule.
  • Please leave your coat and personal belongings in your car.
  • Please do not bring along family or friends, unless you require physical assistance. They will not be allowed entry to the building.
  • Please wear your mask prior to entering the building and throughout your appointment. Should your mask need to be removed for treatment, your provider will let you know when to safely remove it.
  • Your provider will greet you at the door and will take a no contact temperature reading. *Any patient with a temperature of 100 degrees or higher will be asked to leave the building and their appointment will be rescheduled a minimum of 14 days later.
  • You will be escorted immediately to a treatment room. Our waiting room will not be open during this time.
  • After your procedure or treatment the provider will collect payment via our secure payment system with the information you provided at booking.
  • Your provider will book a virtual follow up appointment with you, if necessary, and will escort you to the exit.

 

We thank you in advance for your patience throughout this time, and we look forward to seeing you here again as we begin to resume business operations. If you have any questions or concerns, please contact Fechner MD Plastic Surgery & Medical Spa at (508) 754-4000 and our team will gladly assist you. Thank you!

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