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Testimonials, Fechner Facial Plastic Surgery
Testimonials, Fechner Facial Plastic Surgery

Dear Dr. Frank Fechner,
I want to say how happy I am with your wonderful job on my face & neck lift surgery last November. People give me wonderful comments of how I look after the surgery. I keep looking at myself in the mirror being extremely happy. Again, you are an excellent doctor! I am sure that God picked you to do my face/neck lift as it’s like a miracle.

Thank you a million times for a wonderful job!

Respectfully Yours, L.L.

Testimonials, Fechner Facial Plastic Surgery

Dear Dr. Fechner & your medical staff,
Thank you very much for the excellent facelift operation. You all made me feel at ease to have the operation performed and I felt I was in very capable hands the whole time. I am looking forward to having my eyes done.

With sincere thanks to every one of you,

Sincerely, C.M.

Testimonials, Fechner Facial Plastic Surgery

Dear Dr. Fechner:
I had my Lifestyle Lift and neck Liposuction on … of July, everything turned out perfect, and my face is back to its normal size. The Liposuction of the neck and the lift set the clock back about 10 years, I got a couple of nice complements from the ladies I work with, and I never told them I was getting the lift. Thank you for being a very pleasant person and an excellent surgeon.

Thank you for a job well done.
Timothy F.

Testimonials, Fechner Facial Plastic Surgery

Everyone from office staff to clinicians displayed a very caring attitude and genuine interest in my progress. Dr. Fechner was always professional and caring.
Pam T.

Testimonials, Fechner Facial Plastic Surgery

Dear Dr. Fechner & your wonderful staff –
Thank you not only for the “outside” but also for what can’t be seen on the “inside”.

I am one of the lucky ones who chose to have facial rejuvenation. I intend to make a donation to Face to Face – my small part in “giving back”.

Thank you so much!
K.L.

Testimonials, Fechner Facial Plastic Surgery

Dear Dr. Fechner:
While I praise for the services of your profession, there is, however, another level of the aforementioned that I must share.

You have magical hands, a bedside manner too wonderful to be taught and, best of all, you are my hero! Why? Because you took the life of a 60 year old woman, recently divorced, beginning to be emotionally distraught over the aging process and with your time, skill and that bit of “magic” you have made me feel like a princess!And, if that doesn’t make you a “hero”, I do not know what could. Thank you! I am so pleased to have met you, Dr. Fechner, and feel quite certain that you and I have future date for a brow lift. All the joy of the New Year to you.

Sincerely,
S.S.

Testimonials, Fechner Facial Plastic Surgery

Dear Dr. Fechner!
I must thank you for the fine results of my surgery.
It must have been difficult to take an old crinkled bag and smooth out long time wrinkles. Great job!
I now feel that I have my smiling “happy face” again.

Sincerely, D.D.

Testimonials, Fechner Facial Plastic Surgery

Dear Dr. Fechner,
I want to thank you for my Lifestyle Lift I had done 5 weeks ago. You are a master. I am so pleased and never had the opportunity to thank you since the swelling went down. The Boston ladies are lucky to have you so close!!
Pamela C.

Contact

Dr. Frank Fechner

428 Shrewsbury Street,Worcester, MA 01604

Fax: (508) 754-4222 Tel: 508-306-8363

428 Shrewsbury Street, Worcester, MA 01604

Practice Policy Update Regarding COVID-19

View Update Virtual Consultation

WE ARE EXCITED TO WELCOME YOU BACK TO FECHNER MD!

On behalf of the entire team at Fechner MD Plastic Surgery & Medical Spa, we would like to take a moment to say thank you again for your loyalty and support during this unprecedented time. The past several months have been unlike anything we've ever experienced, and we're working hard to evolve so that we can continue to provide you with the patient experience you have come to expect from our practice.

Since the beginning of the COVID-19 worldwide pandemic, Fechner MD Plastic Surgery & Medical Spa has taken extreme precautionary measures, in addition to following the most up to date CDC recommendations and state guidelines to maximize the health and safety of our patients, staff and facility. Our surgical center and medical spa remain committed to providing the best patient care, and we are actively working to take all necessary precautions as we plan to safely re-open our practice. Please help us continue to protect the health and well-being of our patients and workplace by cooperating with all of our precautionary measures and protocols against COVID-19 at your next appointment, or as you plan for your surgery.

 

WHAT ARE WE DOING TO KEEP YOU AND OUR STAFF SAFE?

As a fully accredited surgical facility, Fechner MD has always observed the highest level of safety and sanitation. In fact, as a surgeon, Dr. Fechner is an expert in infection control. We want to ensure that we are doing everything possible for our patients to safely return for surgical and medical spa treatments alike.

  • Our accredited practice is exclusively reserved for our patients and staff.
  • Our facility is in a single, free standing building only occupied by our practice. This allows us to limit foot traffic to our patients and staff only.
  • Our staff work only at our facility and all travel in private transport. All of us are otherwise self-isolating at home.
  • We closely monitor our staff for symptoms and elevated temperature daily.
  • We sterilize all our instruments in house further reducing potential exposure.
  • We have PPE to meet our needs.
  • All our staff members will be using appropriate PPE including N95 masks and protective facei shields, goggles and head coverings.
  • We have purchased and installed air scrubbers throughout the facility to clean the air while the practice is open to patients.
  • We have purchased and installed ozone generators designed to sanitize the air in the facility at the end of each day.
  • We have purchased and installed touchless hand sanitizer units throughout the building.
  • We have purchased and installed plexi-glass protective shields in the reception area to provide a protective barrier for staff and patients.
  • Our staff continues to adhere to social distancing guidelines within our facility.
  • We have implemented a stringent survey and testing protocol for staff and patients.
  • We have implemented a virtual check in/ check out process for our patients.
  • We have ensured that there is minimum interaction of patients with other people while in the office.
  • We will continue to offer virtual consults and virtual follow up visits.
  • We provide you with a touchless payment system.

The upgraded work flow and safety protocols we have implemented at Fechner MD far exceed those being recommended by any government agency.

 

WHEN WILL FECHNER MD PLASTIC SURGERY & MEDICAL SPA OPEN?

Fechner MD will adhere to all local, state, and government mandates. We expect to cautiously resume medical spa and injectable treatments during Phase 2 of the Massachusetts phased reopening. We are awaiting a definitive date from Governor Baker. Cosmetic surgery is expected to resume during Phase 3 of Governor Baker’s plan. We ask for your patience and understanding as our staff is working diligently to reschedule all surgeries and procedures affected by our closure. Please understand that in order to open and adhere to Massachusetts guidelines, we will need to limit the number of staff and patients we have in our building and extend the time between patient appointments in order to sanitize rooms. This means we will have fewer available openings for procedures. In order to maximize our provider appointments, we will continue to hold consultations virtually rather than in person, with a few exceptions (body contouring, Instalift, vein treatments).

 

WHAT CAN I EXPECT WHEN I BOOK AN APPOINTMENT AT FECHNER MD?

  • We will do our best to accommodate your preferred appointment date and time, but we very much appreciate your flexibility during this unprecedented time.
  • When booking your appointment, we will ask for your payment information to be securely stored in our payment system. The card you provide will be the card used to pay for your services. This will allow for a touchless checkout.
  • Required forms and documents will be sent to you electronically two days prior to your scheduled appointment via our new patient app, Touch MD. Touch MD will allow you to receive, review and sign documents directly from your personal cell phone.
  • One hour prior to your appointment, we will send you the Covid-19 Wellness Screening document to be completed via Touch MD. This must be completed prior to entering the building.

 

WHAT CAN I EXPECT WHEN I ARRIVE FOR MY APPOINTMENT?

  • When you arrive for your scheduled appointment time, we ask that you park and remain in your car. Please send us a text message or call to let us know that you have arrived for your appointment.
  • When your provider is ready for your treatment, she will call or text you to let you know you may proceed to our vestibule.
  • Please leave your coat and personal belongings in your car.
  • Please do not bring along family or friends, unless you require physical assistance. They will not be allowed entry to the building.
  • Please wear your mask prior to entering the building and throughout your appointment. Should your mask need to be removed for treatment, your provider will let you know when to safely remove it.
  • Your provider will greet you at the door and will take a no contact temperature reading. *Any patient with a temperature of 100 degrees or higher will be asked to leave the building and their appointment will be rescheduled a minimum of 14 days later.
  • You will be escorted immediately to a treatment room. Our waiting room will not be open during this time.
  • After your procedure or treatment the provider will collect payment via our secure payment system with the information you provided at booking.
  • Your provider will book a virtual follow up appointment with you, if necessary, and will escort you to the exit.

 

We thank you in advance for your patience throughout this time, and we look forward to seeing you here again as we begin to resume business operations. If you have any questions or concerns, please contact Fechner MD Plastic Surgery & Medical Spa at (508) 754-4000 and our team will gladly assist you. Thank you!

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