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Dr. Fechner is committed to providing state-of-the-art plastic and reconstructive surgery and related services to disadvantaged children and adults, both abroad and here in Massachusetts.

For such humanitarian causes, Dr. Fechner traveled with a team of five facial plastic and reconstructive surgeons from throughout the United States to Hanoi, Vietnam in November 2007. Under the Face to Face program of the AAFPRS Foundation, he provided plastic surgery services to both pediatric and adult patients.

Procedures performed by the team included both congenital and acquired facial abnormalities.

Among others, the plastic surgeons reconstructed undeveloped ears (microtia surgery), performed cleft lip and cleft palate surgery and helped burn victims. In addition, the American plastic surgeons engaged in teaching during a parallel facial plastic surgery conference and in the operating theater to empower the local surgeons to perform facial plastic surgeries themselves in the future.

Dr. Fechner and a group Harvard Head & Neck Surgeons visited St. Petersburg, Russia in order to provide surgical patient care. A goal of this ongoing mission is to establish a close working relationship with local physicians in the quest for advanced training and education in facial and neck surgery.

In addition, Dr. Fechner went to Ecuador in order to provide free medical and plastic surgery services to local children and young adults. Under the umbrella of MMFC, a non-profit organization, the medical team consisted of dedicated volunteer surgeons, dentists and nurses who provided reconstructive plastic surgery for congenital deformities of the face. The mission focused on plastic surgical repair of cleft lip and palate defects, nasal deformities secondary to the cleft lip syndrome, ear deformities (microtia), facial burns, facial scaring and facial trauma.

At home, Dr. Fechner participates in Face To Face: National Domestic Violence Project of the American Academy of Facial Plastic & Reconstructive Surgery. As part of this effort, Dr. Fechner provides pro-bono consultation and plastic surgery to eligible individuals who are not financially able to have injuries and scars of abuse adequately repaired. These endeavors assist individuals, who have become victims of domestic cruelty, in enhancing their self-esteem, and restoring their lives without violence. For more information please visit: www.facetofacesurgery.org.

The American Red Cross is the largest humanitarian organization in the United States. Dr. Fechner serves on the Board of Directors of the American Red Cross of Central Massachusetts where he donates his time and funds in support of the vital services this organization serves for its Massachusetts communities and beyond. In addition to responding to disasters within the region, the American Red Cross of Central Massachusetts helps the public anticipate, survive, prevent and recover from disasters. The organization provides extensive public health services and is a leader for public safety awareness. Dr. Fechner encourages his patients to donate their time and money to the American Red Cross (http://www.redcrossworcester.org/donate/).

Dr. Fechner strongly believes that the ultimate goal of humanitarian medical missions should be to empower the local health care profession to provide the services to patients in their communities. This is in contrast to services that make communities abroad rely on surgical and non-surgical services provided by teams of American physicians that travel to the respective country. These conventional missions play an important role for the particular patients served but their long-lasting impact on the society may be limited. For instance, the Association of Midwives of the Mam Area (ACAM) is a unique effort. Goals of ACAM include the promotion of mother and infant health and improve the status of community based Mayan midwives with their rich traditions and experience. Therefore, Dr. Fechner serves as one of the Board of Directors of ACAM. Please visit the ACAM website (http://www.mayamidwifery.org/) and consider a donation.

Dr. Fechner provides plastic surgery services of the face to victims of domestic physical abuse throughout Massachusetts including Worcester, Boston, Framingham, Natick, Newton, Wellesley, Shrewsbury, Marlboro (Marlborough), Northboro (Northborough), Westboro (Westborough), Hopkinton, Milford, Leominster, Lawrence, Fitchburg, Springfield, Pittsfield, Longmeadow, Cambridge, Woburn, Lynn, New Bedford among others.


Dr. Frank Fechner

428 Shrewsbury Street,Worcester, MA 01604

Fax: (508) 754-4222 Tel: 508-306-8363

428 Shrewsbury Street, Worcester, MA 01604


On behalf of the entire team at Fechner MD Plastic Surgery & Medical Spa, we would like to take a moment to say thank you again for your loyalty and support during this unprecedented time. The past several months have been unlike anything we've ever experienced, and we're working hard to evolve so that we can continue to provide you with the patient experience you have come to expect from our practice.

Since the beginning of the COVID-19 worldwide pandemic, Fechner MD Plastic Surgery & Medical Spa has taken extreme precautionary measures, in addition to following the most up to date CDC recommendations and state guidelines to maximize the health and safety of our patients, staff and facility. Our surgical center and medical spa remain committed to providing the best patient care, and we are actively working to take all necessary precautions as we plan to safely re-open our practice. Please help us continue to protect the health and well-being of our patients and workplace by cooperating with all of our precautionary measures and protocols against COVID-19 at your next appointment, or as you plan for your surgery.



As a fully accredited surgical facility, Fechner MD has always observed the highest level of safety and sanitation. In fact, as a surgeon, Dr. Fechner is an expert in infection control. We want to ensure that we are doing everything possible for our patients to safely return for surgical and medical spa treatments alike.

  • Our accredited practice is exclusively reserved for our patients and staff.
  • Our facility is in a single, free standing building only occupied by our practice. This allows us to limit foot traffic to our patients and staff only.
  • Our staff work only at our facility and all travel in private transport. All of us are otherwise self-isolating at home.
  • We closely monitor our staff for symptoms and elevated temperature daily.
  • We sterilize all our instruments in house further reducing potential exposure.
  • We have PPE to meet our needs.
  • All our staff members will be using appropriate PPE including N95 masks and protective facei shields, goggles and head coverings.
  • We have purchased and installed air scrubbers throughout the facility to clean the air while the practice is open to patients.
  • We have purchased and installed ozone generators designed to sanitize the air in the facility at the end of each day.
  • We have purchased and installed touchless hand sanitizer units throughout the building.
  • We have purchased and installed plexi-glass protective shields in the reception area to provide a protective barrier for staff and patients.
  • Our staff continues to adhere to social distancing guidelines within our facility.
  • We have implemented a stringent survey and testing protocol for staff and patients.
  • We have implemented a virtual check in/ check out process for our patients.
  • We have ensured that there is minimum interaction of patients with other people while in the office.
  • We will continue to offer virtual consults and virtual follow up visits.
  • We provide you with a touchless payment system.

The upgraded work flow and safety protocols we have implemented at Fechner MD far exceed those being recommended by any government agency.



Fechner MD will adhere to all local, state, and government mandates. We expect to cautiously resume medical spa and injectable treatments during Phase 2 of the Massachusetts phased reopening. We are awaiting a definitive date from Governor Baker. Cosmetic surgery is expected to resume during Phase 3 of Governor Baker’s plan. We ask for your patience and understanding as our staff is working diligently to reschedule all surgeries and procedures affected by our closure. Please understand that in order to open and adhere to Massachusetts guidelines, we will need to limit the number of staff and patients we have in our building and extend the time between patient appointments in order to sanitize rooms. This means we will have fewer available openings for procedures. In order to maximize our provider appointments, we will continue to hold consultations virtually rather than in person, with a few exceptions (body contouring, Instalift, vein treatments).



  • We will do our best to accommodate your preferred appointment date and time, but we very much appreciate your flexibility during this unprecedented time.
  • When booking your appointment, we will ask for your payment information to be securely stored in our payment system. The card you provide will be the card used to pay for your services. This will allow for a touchless checkout.
  • Required forms and documents will be sent to you electronically two days prior to your scheduled appointment via our new patient app, Touch MD. Touch MD will allow you to receive, review and sign documents directly from your personal cell phone.
  • One hour prior to your appointment, we will send you the Covid-19 Wellness Screening document to be completed via Touch MD. This must be completed prior to entering the building.



  • When you arrive for your scheduled appointment time, we ask that you park and remain in your car. Please send us a text message or call to let us know that you have arrived for your appointment.
  • When your provider is ready for your treatment, she will call or text you to let you know you may proceed to our vestibule.
  • Please leave your coat and personal belongings in your car.
  • Please do not bring along family or friends, unless you require physical assistance. They will not be allowed entry to the building.
  • Please wear your mask prior to entering the building and throughout your appointment. Should your mask need to be removed for treatment, your provider will let you know when to safely remove it.
  • Your provider will greet you at the door and will take a no contact temperature reading. *Any patient with a temperature of 100 degrees or higher will be asked to leave the building and their appointment will be rescheduled a minimum of 14 days later.
  • You will be escorted immediately to a treatment room. Our waiting room will not be open during this time.
  • After your procedure or treatment the provider will collect payment via our secure payment system with the information you provided at booking.
  • Your provider will book a virtual follow up appointment with you, if necessary, and will escort you to the exit.


We thank you in advance for your patience throughout this time, and we look forward to seeing you here again as we begin to resume business operations. If you have any questions or concerns, please contact Fechner MD Plastic Surgery & Medical Spa at (508) 754-4000 and our team will gladly assist you. Thank you!

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